The main services provided by the ICT Centre include:

1. Providing and maintaining internet services for all departments and divisions within the university.

2. Maintaining and developing the university's network infrastructure.

3. Offering technical support and  consultations to all university departments and divisions.

4. Providing and maintaining official email services for students and university staff.

5. Handling and supporting the university's Learning Management System to facilitate online education and resource sharing.

6. Providing support for the Zoom and Micrososft Teams platforms to enhance virtual meetings and online learning.

7. Developing and maintaining the university's official website for effective communication and information dissemination.

8. Offering access to Office 365 applications and managing user accounts for students to support academic and administrative activities.

Guidelines for using the computer Centre:

1. The facilities of the centre can be used under the direction of the staff of the ICT Centre.

2. Students can obtain permission to use computer for self-training, data analysis, completion of thesis etc. However, these services will be provided only if no other computer training program is being conducted at the centre.

3. Flash Drive, CD's, DVD's should be used only with permission of the staff.

4. All users are requested to follow the instructions given by the ICT Centre.

5. All users are required to make a record of arrival and departure at the attendance record book maintained by the ICT Centre.

6. All inquiries should be directed to Coordinator of the ICT Centre or ictc@gwu.ac.lk.

Internet & E-mail Facilities

Internet facilities have been obtained through a leased line from LEARN. The facilities can be obtained by any student or a staff member of the Institute. These facilities can be obtained through the Network system of the Institute too.

The official e-mail address of the Institute can be used under special permission of the Director of the Institute or Coordinator/ICT Centre. Personal E mail addresses can be used by any user.

Help Desk Facilities

Help Desk Form

Request form for Web content upload

Policy

Policy on Information And Communication Technology